Privacy Policy

At Oshawa Heating Experts, we value the privacy of our Durham Region neighbors. This policy outlines how we handle your information when you request an Emergency Triage.

1. Information We Collect

When you message us or fill out our contact form, we collect your name, phone number, and service address. This is used strictly for dispatching our technician to your location.

2. How We Use Your Data

Your information is used to:

• Provide the $169.99 Emergency Triage service.

• Send SMS/Text updates regarding the technician's ETA.

• Process your e-transfer or credit card payment securely.

3. Third-Party Sharing

We do not sell or rent your data. We only share necessary details (address/phone) with our on-site technicians to facilitate the repair. We use Meta (Facebook) and Google for advertising purposes, which may use cookies to track ad performance.

4. Security

All digital records are kept secure and are only accessible by Oshawa Heating Experts management for bookkeeping and warranty purposes.

5. Your Rights

You may request that we delete your contact information from our dispatch records at any time after your service is completed.

Last Updated: March 29, 2026.